Returns policy

We only accept faulty products and items must be returned within 14 days of receipt, unused and in the original packaging. The buyer is responsible for the returns cost. Please contact us before returning any goods.


We will either replace the product(s) or give a refund.

You must obtain a Returns Authorisation Number from us prior to returning your item. We reserve the right to reject a return if any of the above points are not adhered to.

When returning items you are strongly recommended to obtain proof of posting. We cannot accept responsibility for parcels lost in transit.

Our return address :

Esscosa
PO Box 480
Manchester
M28 8DF